Dear customers,
Strawberry Tags (001915001-W) that operated Beautyspot (www.beautyspot.my) is located in Kuala Lumpur, one of the states affected by the Movement Control Order (MCO) announcement by the Government of Malaysia yesterday.
Learning from last year’s MCO, our team took a day off today (12/01/2021), to prepare for the smooth running of the business during the MCO period which is expected longer than initially announced, as well as personal matters; but we are available on the best effort basis.
Learning from last year's MCO as well, our customers may not be at the address mentioned in the order, e.g., going back to their hometown, etc.
Since yesterday, we already received requests to change the address for the order that is not being shipped, we humbly ask for all the requests to be emailed to cs@strawberry-tags.com.
To accommodate possible changes, we do not ship orders that should be shipped out today. We will resume the delivery tomorrow (13/01/2021).
For orders already shipped but you are no longer in the originally mentioned address, please let us know, we will do our best to assist you to resolve the matter.
We wish you and your loved ones safe passage through this difficult period.
Stay safe and healthy.
Sincerely,
Ray
Customer Success
Special Announcement Due To Movement Control Order (13/01/2021 - 26/01/2021)
← Older post Newer post →